Your satisfaction is our priority
Last Updated: October 4, 2025
At Vidyaaz.com, we are committed to providing high-quality educational content and services. We want you to be completely satisfied with your purchase. Please read this Refund Policy carefully before making a purchase as it outlines our policies regarding refunds and cancellations.
Due to the digital nature of our products and services, we generally do not offer refunds once a course or service has been purchased. We believe in the value of our courses and stand behind their quality.
However, exceptional circumstances may occur. Refund requests submitted within 7 days of purchase will be reviewed on a case-by-case basis.
Refund requests may be considered in the following circumstances:
📧 Refund requests must be submitted in writing to support@vidyaaz.com with the subject line "Refund Request - [Your Order Number]"
The following items are not eligible for refunds:
Downloadable course materials, including PDFs, videos, and other digital content
Courses that have been accessed or partially completed
Bundled courses or special offers marked as "Non-Refundable"
Purchases made during promotional or discounted periods, unless otherwise stated
💡 Helpful Tip
We encourage you to review course previews and descriptions carefully before purchasing to ensure it meets your needs.
Approved refund requests will be processed within 7–10 business days. The time for the refund to appear may vary depending on your payment method and bank.
Refunds will be issued to the original payment method. If that method is unavailable, contact us to arrange an alternative.
If we need to cancel a course, enrolled students will be notified at least 48 hours in advance. You may choose:
Receive a full refund
Transfer enrollment to another course
Receive credit for future courses
For subscription services, you may cancel anytime. Your subscription remains active until the end of the current billing cycle.
Steps to cancel:
Log in to your Vidyaaz.com account
Go to "Subscriptions" in account settings
Select the subscription to cancel
Click "Cancel Subscription" and follow prompts
Before requesting a refund for technical issues, ensure:
Your device meets system requirements
Your internet connection is stable
You tried a different browser or device
You cleared browser cache and cookies
If problems persist, contact support@vidyaaz.com with detailed error information.
Vidyaaz.com reserves the right to modify this Refund Policy at any time. Changes take effect immediately upon posting.
We're here to assist you with any questions
Email Us
support@vidyaaz.com
Call Us
+91 80621 78409